Contact

Talk to a real person

Putting Up is a small operation, so your email reaches someone who actually works on the app. We reply to every message, usually within one to two business days.

Email us
hello@puttinguphomestead.com

Support hours: Monday–Friday, 9am–5pm US Eastern Time.

What we can help with

  • Account access, sign-in problems and email changes
  • Subscriptions, billing questions, cancellations and refunds
  • Bugs, incorrect data, or something that doesn't look right
  • Feature requests — we genuinely read them
  • Privacy requests, including data export or account deletion

Before you write

Billing and refund questions are often answered on our Refund & Cancellation Policy page, and plan details are on our pricing page. Payments are processed by Paddle, our Merchant of Record — your receipt email comes from them, and it includes the invoice details you may need.